Accessibility Statement for Services
As part of our accessibility statement, we would like to provide you with an overview of the current level of compliance of the service(s) described below with the legal requirements for accessibility (in particular, in accordance with the German Accessibility Strengthening Act – BFSG).
Information about the Service Provider
Thomas Hilfen für Körperbehinderte GmbH & Co. Medico KG
Walkmühlenstraße 1
27432 Bremervörde
Lower Saxony, Germany
General Description of the Service
Through our website www.thomashilfen.de, we offer information and digital services related to medical aids and rehabilitation products. These include product information, user manuals, contact forms, an overview of international trade partners, and the option for direct contact for consultation and support.
Explanation of Service Delivery
Product catalog and detail pages: Users receive structured information about medical aids and rehabilitation products, including technical data, application examples, images, and brochures available for download.
Contact forms: Several contact forms are available for product inquiries, individual consultations, or support. These inquiries are forwarded directly to the relevant specialist staff.
Download area: For many products, manuals, assembly instructions, or certificates are available as PDF downloads.
Compliance Status with Accessibility Requirements
The above-mentioned service is partially compliant with the Accessibility Strengthening Act (BFSG).
The following parts/content/functions of the service are not accessible:
PDF documents are not always operable with screen readers.
Some forms lack correct associations between input fields and descriptive labels, making it difficult for users with assistive technologies to fill them out.
The download area is currently only partially operable using keyboard navigation. Certain elements are not focusable or clearly visible when navigating via keyboard.
Non-Accessible Parts of the Service – Implementation Deadlines
We are striving to provide subtitles for audio and video content by the end of 2025, improve screen reader accessibility for PDF documents, add appropriate labels to our forms, and enhance keyboard usability in the download area.
Creation of the Accessibility Statement
Date of creation of the accessibility statement: 11 July 2025
Date of the last review of the above-mentioned services regarding accessibility requirements: 11 July 2025
Assessment of Accessibility Status
The assessment of the accessibility status is based on our self-evaluation.
Feedback and Contact Information
Address:
Thomas Hilfen für Körperbehinderte GmbH & Co. Medico KG
Walkmühlenstraße 1
27432 Bremervörde
Germany
Email:
Phone: +49 4761 8860
Website: https://www.thomashilfen.com